Provide environmental and janitorial services to areas throughout the Hospital complex as assigned or directed.
NATURE AND SCOPE:
Interact with staff, patients, visitors, Hospital and University Officials, and the general public.
Perform routine cleaning of all internal areas of the Hospital, including Patient Rooms, Nursing Units, Offices, Clinical Areas, Waiting Area, Lobbies, Lounges, Restrooms, Corridors, Elevators, Stairwells and building exterior to ensure a clean, neat and sanitary environment, according to established performance standards.
Timely Replenish or replace expendable supplies, such as soap, toilet tissue, and paper towels.
Operate mechanical equipment such as buffers (high and low speed), automatic scrubbers, pressure washers, vacuum cleaners, shampooer, extractor, burnisher and steam machine, baseboard machine and restroom cleaning machine. Use equipment properly and maintain assigned equipment in good safe working order.
Empty trash containers in assigned areas, replace liners and clean the exterior of trash containers with damp cloth.
Transport trash and hazardous waste to appropriate disposal area.
Wear complete uniform as provided and maintain good hygiene.
Observe safety precautions and established safety procedures for performing work and using equipment and cleaning supplies. Report safety hazards according to policies and procedures, and to Supervisor or designee. Note any required repairs (painting, plumbing, carpentry, or electrical) and report needed repairs to Supervisor or designee.
Maintain patient confidentiality. Adhere to federal law, the Howard University Health Science Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct. Attend annual and periodic mandatory Compliance training, including HIPAA Privacy training. Participate in activities that promote adherence to federal healthcare program requirements. Participate in performance improvement activities.
Perform other job-related duties as assigned.
Ability to apply common sense understanding to carry out detailed but involved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to follow both written and oral instructions.
Ability to maintain a professional manner at all times.
Ability to maintain strict patient confidentiality and respect for patient’s privacy
Ability to successfully operate a variety of high powered cleaning equipment.
Ability to withstand frequent exposure to water and disinfectant chemicals.
Competence in both oral and written English.
Ability to write legible and detailed information.
Ability to sign (name) on reports and/or other matter pertaining to the Department.
Ability to establish and maintain effective and harmonious work relations and courteous communications with staff, physicians, patients, family members, Hospital and University officials, and the general public.
Must demonstrate collaboration; accountability; respect; excellence; and service.
Works with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors; looks for ways to achieve departmental/institutional results by partnering.
Accepts responsibility for his/her actions to provide health care and or ancillary functions in a highly efficient and compassionate manner. The employee must function as a Steward (Have Ownership) of the Howard values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment.
Embraces diversity; cares holistically for those we serve; treats all as we would like to be treated; manages the patient’s right to privacy with meticulous care 100% of the time and keeps patient and proprietary information about the institution confidential.
Anticipates the patient’s and student’s needs, presents as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our customers.
Behaves in a friendly, resourceful and professional manner towards all they encounter; treats patients, students and visitors in the same way that they would want their family members or themselves to be treated.
High School or General Equivalency Diploma (G.E.D.).
One (1) year of Environmental or janitorial work experience preferably, in a healthcare facility.
May be required to lift up to 75 pounds. Possible exposure to hospital related hazards including but not limited to chemical and radiological materials, heavy lifting, machinery, electrical equipment, temperature extremes, weather conditions, BBP and infectious agents.