This position directs, manages, evaluates, budgets for, develops and organizes all activities relating to Facilities Management programs provided by the Hospital.
Reporting directly to this position are the following departments: Health Center Engineering; Security; Safety Management; Building Shop Services (HVAC, Carpentry, Electricians); Facilities; Space Management and Building/Grounds.
NATURE AND SCOPE:
Interacts internally with Executive Management, Hospital Administration, Department Heads, University and Hospital officials.
Interacts externally with high-level managerial personnel at the University, other hospitals, bargaining units (unions), etc.
Develops programs criteria, control & evaluate systems for the following functional areas: Health Center Engineering, Safety Management, Building Shop Services, Facilities, Space Management and
Reviews and authorizes expenditures of department finding in accordance with Hospital/University financial policies.
Supervises department directors in their areas of responsibilities by recommending appointments, promotions and other personnel actions as appropriate. Conducts regular performance reviews in accordance with Hospital policy.
Reviews, evaluates and recommends changes in administrative policies of the various departments to ensure objectives are achieved, policies are followed and regulatory and Joint Commission accrediting standards are met.
Reviews and evaluates recent trends in Hospital Administration making recommendations to the Associate Hospital Director as needed to include improvements in Hospital facilities and operations.
Coordinates and prepares documents to be submitted for Certificate of Need (CON). Develops and maintains documents for capital acquisition projects.
Manages major and minor renovation projects.
Reviews departmental budgets and allocation of resources, making recommendations to the Associate Hospital Director based on cost analyses.
Interprets Hospital and departmental policies, objectives and operational procedures to department heads.
Resolves problems with department heads and staff members about staffing, utilization of Hospital facilities, equipment and supplies.
Inspects operating functions for evaluation and prepares reports as needed or delegated.
Serves as a chair or member of various established Hospital committees and ad hoc committees, as selected or assigned.
Represents the Hospital at professional meetings and seminars. Conducts special projects and studies as needed.
Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct.
Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training.
Participates in activities that promote adherence to federal healthcare program requirements. Actively participates in Health Sciences Compliance Program activities.
Adheres to the requirements of the HIPAA Privacy Policies and Procedures. Maintains confidentiality of patients, families, and staff.
Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
Ability to develop proposals with cost analyses and justifications.
Ability to manage the operation and maintenance of the Hospital's buildings, grounds and other satellite facilities.
Knowledge of administrative and management practices governing Environmental Services, Material Management, Health Center Engineering, Building/Grounds and other facility activities.
Broad technical knowledge of the operating capabilities and maintenance requirements of various kinds of Hospital facilities and equipment.
Excellent oral and written communication skills.
Ability to establish and maintain effective and harmonious work relations with staff, physicians, Hospital and University officials and the public.
Must demonstrate collaboration; accountability; respect; excellence; and service.
Works with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors; looks for ways to achieve departmental/institutional results by partnering.
Accepts responsibility for his/her actions to provide health care and or ancillary functions in a highly efficient and compassionate manner. The employee must function as a Steward (Have Ownership) of the Howard values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment.
Embraces diversity; cares holistically for those we serve; treats all as we would like to be treated; manages the patient's right to privacy with meticulous care 100% of the time and keeps patient and proprietary information about the institution confidential.
Anticipates the patient's and student's needs, presents as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our customers.
Behaves in a friendly, resourceful and professional manner towards all they encounter; treats patients, students and visitors in the same way that they would want their family members or themselves to be treated.
Bachelor's degree in Business Administration, Health Services Administration or related field. Master's degree is preferred.
Five (5) to ten (10) years of progressively responsible management experience with four years of those years in a complex organizational setting with responsibilities for organizational operations.
Must be able to stand, walk, sit, write type, speak, hear, calculate, compare, edit, evaluate, interpret and organize for extended periods of time.