Medical Assistant (Certified)

Location: Washington, DC
Date Posted: 01-04-2019
BASIC  FUNCTION:
 
The Medical Assistant for the Pre-Op Surgery Center will manage the overall readiness of patient care arrears, provide direct patient care, handle clerical and environmental responsibilities related to patient care as assigned and participate in the organization and provision of center outreach programs.

DIMENSIONS:

Indeterminate.

NATURE AND SCOPE:

The incumbent will interact daily with center staff and physicians, clients, other hospital departments, third party payers, community leaders and organizations.
 

PRINCIPAL   ACCOUNTABILITIES:

Performs and electronically records the initial triage of clients in the Pre- Op Surgery Center including blood pressure, height, weight, temperature, glucose and A1C testing, meter download and other procedures as assigned.
 
Obtains and electronically records client's chief complaint and medical history. Assists health care providers with exams and procedures as requested.
Prepares and ensures the cleanliness of exam rooms for client visits daily, including stocking supplies and changing of exam paper.
 
Maintains inventory stock of exam room supplies.
 
Ensures the proper working conditions of all exam room equipment and ensures repair of equipment when needed.
 
Ensures that requested lab reports, x-rays, consults, etc. are available for client's visits; draws labs as requested.
 
Obtains pre-authorization from insurance companies for office visits, procedures etc. as needed. Triages patient phone calls and refer patients to the appropriate provider.
 
 Documents phone calls. 
 
supervisor in a timely fashion.                                                                                                                         ·
Fulfills organizational responsibilities as assigned which may include: respecting/promoting client rights, responding to emergency codes, sharing problems related to patients and or staff with immediate..                                                                                                                                                                  
 
Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct.
 
Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training.
 
Participates in activities that promote adherence to federal healthcare program requirements. Actively participates in Health Sciences Compliance Program activities.
Adheres to the requirements of the HIPAA Privacy Policies and Procedures. Maintains confidentiality of patients, families, and staff.
Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
 

CORE COMPETENCIES:

Knowledgeable of medical terminology. Ability to follow oral and written instructions.
Ability to perform basic medical laboratory test.
 
Demonstrates communication skills that support patients, their families and members of the health care team.
 
Maintains CPR certification.
 
Knowledge of specific assisting tasks related to Diabetes care. Knowledge of information that must be conveyed to patients and families. Ability to work independently and with minimum supervision.
Competent in both oral and written English.

9/8/14


 
Ability to establish and maintain effective and harmonious working relationships with clients, staff, department, hospital and university officials and the community.
 

CARES CRITERIA

Must demonstrate collaboration; accountability; respect; excellence; and service.
 
Works with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors; looks for ways to achieve departmental/institutional results by partnering.
 
Accepts responsibility for his/her actions to provide health care and or ancillary functions in a highly efficient and compassionate manner. The employee must function as a Steward (Have Ownership) of the Howard values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment.
 
Embraces diversity; cares holistically for those we serve; treats all as we would like to be treated; manages the patient's right to privacy with meticulous care 100% of the time and keeps patient and proprietary information about the institution confidential.
 
Anticipates the patient's and student's needs, presents as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our customers.
 
Behaves in a friendly, resourceful and professional manner towards all they encounter; treats patients, students and visitors in the same way that they would want their family members or themselves to be treated.
 

MINIMUM  REQUIREMENTS:

High School Diploma and Graduate of a Certified Medical Trade School. Certified as a Medical Assistant.
Two years of direct patient care experience as a Certified Medical Assistant in a hospital outpatient environment or physician’s office.
Previous leadership experience preferred.

Must be able to stand, walk, sit, lift (up to 3Olbs), balance, stoop, kneel, bend, pull, push, reach, handle, write, type, file, speak, hear, see (depth perception, color vision), calculate, compare, edit, evaluate, interpret and organize for extended periods of time.

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