Director of Applications

Location: Washington, DC
Date Posted: 08-24-2018
POSITION SUMMARY
The Director of Applications is a high-level leadership role within the Information Systems department with direct reporting relationship to the CIO. Responsible for formulating and executing the strategies and tactics for building and deploying new and existing application function across the hospital. Included in these strategies and tactics are the definition and employment of portfolio management processes; functional definition and specification, development of application systems, implementation of application development tools and techniques for productive coding, establishment of rigorous testing processes and ultimately implementation of the application code base into productive use.
 
REPORTING SUMMARY
Clinical informatics Specialist, Clinical IT Pharmacist, Chief Informatics Specialist, RN, Clinical, Informatician, Systems Analyst I, II, & III, RIS/PACS Administrator,
 
NATURE AND SCOPE:
Internal contacts may include senior administrators, faculty, physicians, nurses, other clinicians, and staff. External contacts may include partners, regulators, vendors, and contractors.
 
PRINCIPAL ACCOUNTABILITIES:
Under limited supervision, responsible for building and managing a state-of-the-art application and informatics team and reporting on their operations on a weekly basis.

Responsible for the management of application vendor and user relationships. Reports on the productivity of the applications and informatics teams on a monthly basis and actively improving their productivity over time.

Accountable for reporting on the productivity of the applications and informatics teams on a monthly basis and actively improving their productivity over time.

Collaborates with internal stakeholders and vendors to develop effective and cost-efficient solutions (technical, security, resiliency, support, maintenance, etc.) for all applications (including cloud-based applications).

Develops and manages the Application Architecture to provide the organization the best application portfolio at the lowest cost.

Accountable for managing the lifecycle (selection, licensing, deployment, configuration, upgrades, decommissioning, etc.) of all applications (clinical and business) across the hospital.

Assures that all applications are integrated with each other and are semantically interoperable.

Assures application data privacy and security and compliance with industry standards and regulations.

Accountable for project management within the IS department. Manages the department’s project portfolio. Develops a project management culture within the department. Serves as a project manager on multiple projects.

Estimates resource and time requirements for projects to be used in Business Cases and budgets/forecasts

Assures professional business analysis and application testing.

Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
 
ORGANIZATIONAL EXPECTATIONS:
 
Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct.
 
Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training.
 
Participates in activities that promote adherence to federal healthcare program requirements.
 
Actively participates in Health Sciences Compliance Program activities.
 
Adheres to the requirements of the HIPAA Privacy Policies and Procedures.
 
Maintains confidentiality of patients, families, and staff.
 
CARES CRITERIA: 
Must demonstrate collaboration; accountability; respect; excellence; and service.
 
Works with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors; looks for ways to achieve departmental/institutional results by partnering.
 
Accepts responsibility for his/her actions to provide health care and or ancillary functions in a highly efficient and compassionate manner.  The employee must function as a Steward (Have Ownership) of the Howard values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment.
 
Embraces diversity; cares holistically for those we serve; treats all as we would like to be treated; manages the patient’s right to privacy with meticulous care 100% of the time and keeps patient and proprietary information about the institution confidential.
 
Anticipates the patient’s and student’s needs, presents as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our customers.
 
Behaves in a friendly, resourceful and professional manner towards all they encounter; treats patients, students and visitors in the same way that they would want their family members or themselves to be treated.
 
CORE COMPETENCIES
Knowledge of various enterprise software technologies used in an acute care hospital.
 
Critical and analytical thinking skills.

Excellent collaborating, communication, and negotiation skills to effectively serve as a leader.

Ability to hire, supervise and motivate and competent technical staff.
 
Must have excellent written and verbal skills. Must be comfortable making formal presentations to senior management and Executive level clients.
 
Knowledge of the principles, practices and methods associated with retirement programs administration
and audits.
 
Proficiency in the operation of computers, related software applications (word-processing, spreadsheet,
database, graphic presentations, as well as other standard office equipment information systems, etc.)
and standard office equipment.
                               
Demonstrated ability to interpret and apply a variety of rules, policies and procedures with attention to
detail.

Ability to meet deadlines and multitask. 
 
Ability to assist in facilitating progressive change.
 
Communicate effectively orally and in writing with a diverse population.
 
Ability to operate within a team environment and facilitate consensus.
 
Ability to exercise discretion and ensure a high level of confidentiality.
 
Strong interpersonal skills and emotional intelligence.
 
Ability to work independently or as part of a team with a “roll up your sleeves.”
 
Competence in both oral and written English.
 
Ability to establish and maintain effective and harmonious work relationships with staff, physicians, Hospital and University officials, and the general public.
 
MINIMUM REQUIREMENTS:  
B.S. in Computer Engineering, Computer Science, Clinical Informatics, or other similar area. At least 7 years of progressive experience in the management of enterprise applications and projects in a healthcare environment required. Strong experience in project management, project portfolio management, and people management is necessary. Hands-on experience with Soarian Clinicals is a must. Experience managing budgets and a staff of over 10 technical personnel , 5+ years supervisory experience in managing people, projects and budgets. 
 
Experience with an ERP, particularly Lawson is a plus.
Cerner Millennium experience is a plus.
 
Must be able to stand, walk, sit, lift (12-25lbs), bend, write, type, file, speak, hear, see, calculate, compare, edit, evaluate, interpret and organize for extended periods of time.
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