Patient Transporter

Location: Washington, DC
Date Posted: 08-21-2018
Under the direction of the Transportation Supervisor, the incumbent is to consistently demonstrate an ability to perform a variety of transportation duties and responsibilities in support of the patient centered care program.  Responsibilities include performing patient transports, transfers, lifts and repositions using the appropriate patient lifting equipment and safe patient handling policies and procedures.

Interacts internally with patients, nurses, visitors, physicians and other healthcare providers.

Achieve appropriate Hospital performance and productivity standards as established.
Transports patients to and from various diagnostics and therapeutic areas in the Main Hospital.
Incumbent will be required to fulfill responsibilities as assigned and/or float basis in response to inpatient’ needs across all departments of the Hospital.
Picks up specimen/labs from units and delivers to labs and blood bank. Picks up blood from blood bank and deliver to units.
Perform other duties that further the customer service needs of the unit, such as answering ASCOM phones and removing empty beds and stretchers from unit hallways upon request.
Ascertains patient name, destination, mode of travel, time and other data, following written or verbal instructions.
Assists the unit nursing staff in transferring patients in and out of bed onto wheelchairs and stretchers and lifting patients with Hoyer lift as well as patient care on units.
Respond to emergent and urgent patient and operational issues.
Prepares, inspects and cleans transportation equipment prior to transporting patients.

Reports incidents and any unsafe equipment to the Transportation Supervisor for maintenance and repair.

Transports deceased patients to the morgue.
Achieves appropriate Hospital performance and productivity standards as established.
Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct.
Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training and adheres to the requirements.
Participates in activities that promote adherence to federal healthcare program requirements.
Obtains necessary certifications as required by regulatory agencies.
Maintains confidentiality of patients, families, and staff.
Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not considered as all-inclusive.
Ability to perform moderate lifting, prolonged walking and/or standing.
Ability to work under potentially stressful or emergent situations.

Ability to work cooperatively and communicate effectively.
Must be able to relate to patients in a professional, courteous and mature manner
Knowledge of basic patient transportation and safe patient handling procedures, infection control practices and proper body mechanics.
Ability to meet established performance metrics.
Ability to establish and maintain effective and harmonious work relationships with staff, faculty, students, University and Hospital Officials, patients and the general public.

Competence in both oral and written English.
Must demonstrate collaboration; accountability; respect; excellence; and service.
Works with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors; looks for ways to achieve departmental/institutional results by partnering.
Accepts responsibility for his/her actions to provide health care and or ancillary functions in a highly efficient and compassionate manner.  The employee must function as a Steward (Have Ownership) of the Howard values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment.
Embraces diversity; cares holistically for those we serve; treats all as we would like to be treated; manages the patient’s right to privacy with meticulous care 100% of the time and keeps patient and proprietary information about the institution confidential.
Anticipates the patient’s and student’s needs, presents as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our customers.
Behaves in a friendly, resourceful and professional manner towards all they encounter; treats patients, students and visitors in the same way that they would want their family members or themselves to be treated.
High School Graduate or General Equivalent Diploma (G.E.D.)

Six (6) months of responsible work experience in a Hospital or Medical Care Facility performing patient transportation services or other duties preferred.
Current American Heart Association Basic Cardiac Life Support Card (BLS).
Must be able to accommodate frequent pushing and pulling of heavy equipment up to 350lbs, occasionally up to 800lbs.
Must be able to stand and walk (up to 90% of shift), sit, lift and reposition (up to 350lbs with assistance on an hourly basis), carry (up to 20lbs on a daily basis) climb, stoop, bend, pull, push, reach, handle, write, type, speak, hear, see (depth perception), evaluate, interpret and organize for extended periods of time.
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