Part Time WIC Health Technician / Breastfeeding Peer Counselor

Location: Washington, DC
Date Posted: 07-11-2018
BASIC FUNCTION:
 
The Health Technician / Breastfeeding Peer Counselor is a dual role providing breastfeeding education and support for pregnant and breastfeeding women and a variety of support functions to assure efficient delivery of services to WIC clients.
 
DIMENSIONS:
 
Indeterminate.
 
NATURE AND SCOPE:
 
Under the direct supervision of the WIC Director and Lactation Consultant, the Breastfeeding Peer Counselor will provide breastfeeding education and support services to eligible WIC participants.
 
Interact(s) with patients and their families, staff, physicians, other healthcare providers, Hospital and University officials, and the general public.
 
 
PRINCIPAL ACCOUNTABILITIES:
 
Counsels pregnant women on the importance of breastfeeding.
 
Trains pregnant women throughout pregnancy to prepare them for a successful breastfeeding experience.
 
Provides support to breastfeeding women to help them choose, initiate, and continue breastfeeding through clinic visits, hospital visits, and regular telephone contacts.
 
Responds to inquiries for breastfeeding support as referred by WIC clinic site supervisor.
 
Assists the WIC staff in breastfeeding promotion through special projects and other duties as assigned.
 
Facilitates breastfeeding classes and support groups.
 
Refers mothers to the WIC nutritionist, lactation specialist, or private physician for breastfeeding concerns beyond the scope of the peer counselor’s expertise.
 
Collects and records demographic, financial and health data, as required to determine eligibility of clients.
 
Educates applicants regarding their rights and responsibilities, including the food delivery system, WIC foods, certification schedule, and assists with group education activities as needed.
 
Issues WIC food vouchers and I.D. cards and records this information as required.
 
Assures that proper documentation of manual and computer voucher issuance is maintained and that supplies and materials are properly secured.
 
Maintains WIC certification and related files, vouchers and I.D. inventories, and other materials to assure accountability.
 
Greets and receives new applicants, answers telephone and gives appointments and information to applicants for WIC.  Maximize compliance for eligibility, certification and voucher pick-u by conducting follow-up.
 
Prepares and issues various notices to clients regarding eligibility, certification and voucher pick-up.
 
Assists with coordination of WIC services, including breastfeeding promotion and support, making referrals as warranted and helping with outreach activities.
 
Assists in resolving routine problems presented by participants and in correction and resolving certification and caseload management reports.
 
Provides support to breastfeeding women to help them choose, initiate, and continue breastfeeding through clinic visits, hospital visits, and regular telephone contacts.
 
Responds to inquiries for breastfeeding support as referred by WIC clinic site supervisor.
 
Assists the WIC staff in breastfeeding promotion through special projects and other duties as assigned.
 
Refers mothers to the WIC nutritionist, lactation specialist, or private physician for breastfeeding concerns beyond the scope of the peer counselor’s expertise.
 
Assures timely submission of required reports.
 
Adheres to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct.
 
Completes annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training.
 
Participates in activities that promote adherence to federal healthcare program requirements.
 
Actively participates in Health Sciences Compliance Program activities.
 
Adheres to the requirements of the HIPAA Privacy Policies and Procedures.
 
 
Maintains confidentiality of patients, families, and staff.
 
Assumes other duties and responsibilities that are related and appropriate to the position and area.  The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
 
CORE COMPETENCIES:
 
Competence in both oral and written English.
 
Ability to identify and interpret breastfeeding related assessment data.
 
Ability to establish and maintain effective and harmonious work relationships with staff, physicians, Hospital and University officials, and the general public.
 
Ability to work well with people in a multicultural and multidisciplinary environment.
 
Ability to provide sensitive and confidential information.
 
Ability to utilize office equipment and computer software packages.
 
Ability to use correct grammar, punctuation, capitalization, spelling and conformance of style.
 
MINIMUM REQUIREMENTS:
 
High school diploma or GED.
 
Demonstrated excellent oral and written communication skills.
 
Customer service and time management skills.
 
Certification of the completion of an approved Breastfeeding Peer Counselor training program within the first month of employment.
 
Breastfed an infant for at least four (4) months.
 
Must be able to stand, walk, sit, lift (12-25lbs), climb, stoop, kneel, bend, pull, push, reach, handle, write, type, file, speak, hear, see (depth perception, color vision), calculate, compare, edit, evaluate, interpret and organize for extended periods of tme.
 
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