Benefits Coordinator - FMLA (Temporary)

Location: Washington, DC
Date Posted: 06-08-2018
Howard University Hospital (HUH) is a private, non- profit institution recognized for its ground-breaking research and teaching programs. HUH has a rich tradition of leadership and service dating back to 1862. Over the course of its 150-year history of providing the finest primary, secondary, and tertiary health care services, HUH has become one of the most comprehensive health care facilities in the Washington, DC metropolitan area and designated a DC Level 1 Trauma Center.

TEMPORARY POSITION:
  • Start Date: June 25, 2018 
  • End Date: January 18, 2019
BENEFITS OFFERED:
Competitive pay, 403-B Savings (Howard contributes a sum equal to 6% of your pay from your date of hire. Howard matches the first 2% of pay you save dollar for dollar. Both Howard’s contributions and the contributions that you make to the plan are yours, and you are immediately vested 100%. Comprehensive medical and dental plans Prescription Drug Benefits. Discount on optical wear at the HUH Optical Shop, Pet Insurance, Wellness Rewards Program, Tuition remission for employees and dependents, Low-cost onsite parking, SmartTrip Commuter Transit and Parking Benefits, and much, much more!!!


BASIC FUNCTION:

Acts as the liaison with MetLife and Hospital for managing the administration of approved leaves to include FMLA Intermittent, FMLA Continuous, Short-term Disability and Long-term Disability. Responsible for developing and maintaining tracking systems that monitor approval, use and expiration of leaves. Disseminates reports to managers and analyzes usage of trends. Reviews Kronos reports to identify trends related to overtime, hours worked, vacation and sick time usage. Works with managers, ER/LR Specialist or Manager and/or Sr. Director of Human Resources to provide a plan of correction.

DIMENSIONS:

Indeterminate.

NATURE AND SCOPE:

Internal contacts include HR Benefits staff, Employee Health, department heads and employees. External contacts include MetLife and other disability agencies when necessary. Works with other departments to provide and receive information when necessary.

PRINCIPAL ACCOUNTABILITIES (80%):
  • Act as a liaison between MetLife and the employees, assisting with disability and FMLA.
  • Assist in the tracking, monitoring, and implementation of the Family Medical Leave Act (FMLA), and Short and Long-Term Disability programs.
  • Tracks leave time and Kronos, working with employees and managers to ensure proper timekeeping, including Kronos audits.
  • Monitors sick leave, tardiness and vacation leave monthly identifying trends.
  • Identify trends of usage and abuse and can collaborate with management and HR on a plan of correction.
  • Communicate with employees and managers to coordinate the return to work process, including leave expirations.
  • Develops a process and system for notifying managers and employees at agreed upon intervals.
  • Responsible for maintaining current knowledge of federal and state leave laws and regulations; propose revisions to internal documents, policies and communications as necessary to ensure Hospital compliance.
  • Works with Employee Health to develop, generate and present reports on a regular basis to analyze accommodation data and trends.
  • Develop and deliver leave related training for employees and managers if needed.
  • Consult with benefits department, as needed, to coordinate changes to benefits because of employee’s leave.
  • Provides back-up for the HR front desk as needed.
PRINCIPAL ACCOUNTABILITIES (20%):
  • Gathers data related to time and attendance for Employee and Labor Relations team in support of employee grievances, arbitrations and hearings.
  • Works with Employee and Labor Relations team in identifying trends related to abuse resulting in disciplinary actions.
  • Updates Employee and Labor Relations monthly scorecard.
  • Other duties as assigned.
  • Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct.
  • Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training.
  • Participates in activities that promote adherence to federal healthcare program requirements.
  • Actively participates in Health Sciences Compliance Program activities.
  • Adheres to the requirements of the HIPAA Privacy Policies and Procedures.
  • Maintains confidentiality of patients, families, and staff.
  • Provides and assures patient centered, cost efficient, safe, culturally competent, linguistically sensitive and quality care by adhering to evidence based practice.
  • Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
CORE COMPETENCIES:
  • Knowledge of benefit policies, practices and applicable laws.
  • Knowledge of FMLA, STD/LTD, Worker’s Compensation, ADA, COBRA, ERISA, and HIPAA.
  • Ability to work independently with little supervision.
  • Ability to prioritize work and handle multiple tasks simultaneously, while paying attention to details.
  • Must demonstrate excellent customer service and interpersonal skills.
  • Ability to work closely with Hospital managers and employees on leave issues as needed.
  • Ability to operate computer software programs, including Microsoft Excel, Access and Word, and the HRIS mainframe programs.
  • Competence in both oral and written English.
  • Ability to establish and maintain effective and harmonious work relationships with staff, physicians, Hospital and University officials, benefit vendors and the public.
CARES CRITERIA:
  • Must demonstrate collaboration; accountability; respect; excellence; and service.
  • Works with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors; looks for ways to achieve departmental/institutional results by partnering.
  • Accepts responsibility for his/her actions to provide health care and or ancillary functions in a highly efficient and compassionate manner. The employee must function as a Steward (Have Ownership) of the Howard values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment.
  • Embraces diversity; cares holistically for those we serve; treats all as we would like to be treated; manages the patient’s right to privacy with meticulous care 100% of the time and keeps patient and proprietary information about the institution confidential.
  • Anticipates the patient’s and student’s needs, presents as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our customers.
  • Behaves in a friendly, resourceful and professional manner towards all they encounter; treats patients, students and visitors in the same way that they would want their family members or themselves to be treated.
MINIMUM REQUIREMENTS:

Associates Degree and four (4) years of office management work experience. Bachelor’s Degree preferred. In lieu of an Associate’s Degree, two (2) years of college coursework and five (5) years of administrative experience to include at least two (2) years of support to senior level executives. A minimum of two years’ experience in the administration of leave plans.

Must be able to stand, walk, sit, lift (12-25lbs), stoop, kneel, bend, pull, push, reach, handle, write, type, speak, hear, see, calculate, compare, edit, evaluate, interpret, and organize for extended periods of time.
 
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