Sterile Processing Team Leader

Location: Washington, DC
Date Posted: 12-08-2017
POSITION SUMMARY:  
Under the general direction of the Nurse Manager, the Team Leader assumes the responsibility for overall performance and customer service of the Sterile Processing Department on a given shift. The Team Leader provides a variety of indirect patient related services such as assisting, monitoring, inspecting and supporting the Central Sterile team in preparing and assembling surgical supplies and instrumentation, and maintaining the sterile processing area. The Team Leader serves as a resource and role model for the staff.  In addition, he / she mentors, trains and schedules the work of employees in the department.  The Sterile Processing Team Leader serves as the point person with SPD and the Operating Room staff to resolve issues that may arise before, during, or after a case. The Team Leader coordinates with the Operating Room to ensure appropriate instrumentation and sterile supplies are available for each case. The Team Leader will promote a culture of safety, follow established policies and adhere to all state and federal regulatory requirements, including Association of Operating Room Nurses (AORN), Association for the Advancement of Medical Instrumentation (AAMI), Occupational Safety and Health Administration (OSHA) and The Joint Commission standards. 
 
REPORTING SUMMARY:  
Supervises the Sterile Processing Technicians
 
NATURE AND SCOPE:  
Interacts with staff, physicians, other healthcare professionals, various departments, vendors and general public.
 
PRINCIPAL ACCOUNTABILITIES: 
  • Guides and directs the activities of staff to meet the needs of the Operating Room, medical and nursing units throughout the Hospital according to policies and procedures.
  • Sets priorities and assigns work as they relate to instrumentation processing and case cart preparation.
  • Prepares work schedules, assists manager with performance issues, and gives input to manager on performance evaluations.
  • Trains and acts as a mentor and resource to Sterile Processing Technicians.
  • Coordinates with the Perioperative Nurse Educator in planning in-services and educational opportunities for staff.
  • Participates in interviews of candidates for the area.
  • Troubleshoots problems and strategically resolves issues within Sterile Processing Department.
  • Ensures accurate and appropriate handling of instruments/equipment, including selection of cleaning agents, lubricants, examination for function, identification and assembly according to count sheet, and preparation for sterilization.
  • Loads, monitors, operates and maintains different types of cleaning and sterilization equipment and machinery accurately and safely.
  • Coordinates routine and emergency equipment maintenance and repairs. 
  • Monitors supplies and materials inventory; orders department supplies and replacement instruments.
  • Communicates delays, supply, instrumentation and equipment problems, substitutions involving Operating Room and other areas.
  • Maintains a collaborative customer service relationship with medical staff and other departments.
  • Expert knowledge of the Sterile Processing department rules, procedures and processes.
  • Works with Nurse Manager for appropriate data collection and monitors continuous quality indicators; collaborates on quality projects and promotes continuous quality improvement through participating and leading change initiatives.
  • Completes quality control and infection control standards checks.
  • Participates in process and quality improvement initiatives, supports managerial decisions and interprets changes in procedures to staff.
  • Ensures safe care to patients, staff and visitors; adheres to policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Assumes other duties and responsibilities that are related and appropriate to the position and area.  The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
 
ORGANIZATIONAL EXPECTATIONS: 
  • Promotes adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct.
  • Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training.
  • Participates in activities that promote adherence to federal healthcare program requirements.
  • Actively participates in Health Sciences Compliance Program activities.
  • Adheres to the requirements of the HIPAA Privacy Policies and Procedures.
  • Maintains confidentiality of patients, families, and staff.
CARES CRITERIA:
  • Must demonstrate collaboration; accountability; respect; excellence; and service.
  • Works with team members and peers in and outside of their immediate work group to create an exceptional experience for patients, students and other visitors; looks for ways to achieve departmental/institutional results by partnering.
  • Accepts responsibility for his/her actions to provide health care and or ancillary functions in a highly efficient and compassionate manner.  The employee must function as a Steward (Have Ownership) of the Howard values that foster a commitment to improving the patient and student experience, organizational efficiency and the environment.
  • Embraces diversity; cares holistically for those we serve; treats all as we would like to be treated; manages the patient’s right to privacy with meticulous care 100% of the time and keeps patient and proprietary information about the institution confidential.
  • Anticipates the patient’s and student’s needs, presents as a model representative of the institution and maintains high standards of care while striving to improve performance and create exceptional experiences for our customers.
  • Behaves in a friendly, resourceful and professional manner towards all they encounter; treats patients, students and visitors in the same way that they would want their family members or themselves to be treated.
 
CORE COMPETENCIES:
  • Expert knowledge of sterilization procedures, aseptic techniques, care of surgical instruments, preference cards, case carts assembly, etc.
  • Knowledgeable of medical terminology.
  • Ability to provide training, supervision and direction to staffs. 
  • Ability to assess and accurately document each technician’s competence in the performance of each function of sterile processing.
  • Ability to identify and set priorities, obtain team collaboration in achieving goals and objectives.
  • Ability to assist with educational in-services and training for staffs.
  • Exceptional time management and organizational skills; detail oriented.
  • Ability to perform basic mathematical calculations.
  • Ability to lift and/or maneuver supplies and equipment in conjunction with others in order to perform job functions.
  • Ability to perform advanced computer skills with knowledge of Sterile Processing Information Systems.
  • Demonstrated ability to think critically and strategically during work.
  • Advanced problem-solving skills.
  • Effective oral and written communication skills.
  • Advanced leadership, coaching and mentor-ship skills in a team environment.
  • Ability to maintain composure and professional demeanor during tense or stressful situations.
  • Sets an example for others and exhibits highly reliable customer service oriented attitude through innovation, accountability, collaboration and compassion.
  • Competence in both oral and written English.
  • Ability to establish and maintain effective and harmonious work relationships with staff, physicians, Hospital and University officials, and the general public.
MINIMUM REQUIREMENTS
  • High school graduate or General Equivalency Diploma (GED).
  • Graduate from a Central Sterile Processing Course.
  • Certified Instrument Specialist (CIS) and Certified Healthcare Leader (CHL); or Certified in Sterile Processing Management (CSPM) and Surgical Instrument Specialist Certification (CSIS); or must acquire certifications within six (6) months from hire date.
  • Minimum of three (3) years of experience involving sterilization of instruments, equipment and supplies.
  • Minimum of one (1) year of leadership or management experience, preferred.
  • Must be able to stand, walk, sit, lift, bend, write, type, file, speak, hear, see, calculate, compare, edit, evaluate, interpret and organize for extended periods of time.
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